- Products may be returned within 60 days of the buyer's receiving the product for a full refund. The buyer is responsible for all shipping fees (both ways). For items under warranty, items should be returned to the company/manufacturer responsible for the warranty.

- After 60 days products may be returned for store credit (with all original packaging materials and accessories and in full working, like new condition). Returns NOT in 100% like new condition are subject to a 15% restocking fee. Returns will not be accepted under any circumstances after 1 year.

- Pickups that have been installed cannot be returned with the exception of Seymour Duncan pickups. Seymour Duncan pickups can be exchanged even after being installed within 21 days from the date of purchase. Please email or call (218.260.4176) for details. If a pickup that has been installed has a problem please contact us or the manufacturer to pursue a warranty return/repair with the manufacturer.

- Certain other items also cannot be returned due to health concerns. For example the Rocktron Banshee, Banshee 2, Heil Talk Box, Danelectro Talk Box, etc.

International buyers:

- Shipping may show as free in your cart - unfortunately free shipping applies only to USA buyers. We will send you a separate email/invoice with shipping costs once you've finalized your order.

- No returns are allowed on international purchases. If an items does not function properly, it can be returned for a replacement, but the buyer is responsible for the added shipping charge to ship the item back to us (we will cover return shipping costs to you).